OneTap Support Hub
Support that keeps your connections moving.
Get quick answers, setup guides, troubleshooting help, and product support for your OneTap Digital Card.
Help by topic
Choose what you need help with
Browse the areas that map to how you actually use OneTap.
Create & Publish My Card
Set up your OneTap profile, design, and publish your card.
View GuidesShare My Card
Send via QR code, link, NFC, Apple Wallet, or email signature.
View GuidesManage My Leads
Capture, organize, and follow up with the people who tap in.
View GuidesUnderstand My Analytics
Track views, clicks, conversion, and audience signals.
View GuidesConnect My Tools
Sync OneTap with your CRM, calendar, and marketing stack.
View GuidesBilling & Payments
Choose Starter, Professional, or Premium — one-time package payments.
View GuidesAccount & Security
Login help, password resets, and protecting your account.
View GuidesTeams & Business
Invite teammates, manage seats, and roll out branded cards.
View GuidesTroubleshooting
Quick fixes for the most common OneTap issues.
View GuidesGet to live in 6 steps
OneTap Setup Journey
A guided path from sign-up to your first measurable lead.
- Step 1
Create your account
Sign up with email after purchasing your package.
- Step 2
Add your profile photo
Upload a sharp, professional headshot.
- Step 3
Add contact details and links
Phone, email, social, and key URLs.
- Step 4
Publish your digital card
Make it live with a single tap.
- Step 5
Share with QR, link, or NFC
Distribute everywhere your audience is.
- Step 6
Track views, clicks, and leads
See what's working in real time.
Most read
Popular help guides
The articles our community opens the most.
How to create your OneTap Digital Card
From package purchase to a live, shareable digital card — the complete setup walkthrough.
How to upload a professional profile photo
Pick the right shot and upload it without resizing or format headaches.
How to share your card with a QR code
Generate, download, display, and test your QR code so anyone can tap in.
How to save contacts instantly
Let anyone add you to their phonebook with one tap.
How to track views and clicks
Read the signals your card sends about every interaction.
How to connect integrations
Send leads, sync calendars, and trigger marketing flows from OneTap.
How to choose and purchase a OneTap package
Pick the right one-time package, pay, and activate your account in minutes.
How to contact OneTap Support
Open a request and get a personal reply from the OneTap team.
Quick fixes
Troubleshooting Center
Open the card that matches your issue and get a step-by-step fix.
Tailored to you
Support by user type
Recommended guides curated for how you work.
Individual Professional
Build a personal card that opens doors at every meeting.
Entrepreneur
Turn every introduction into a measurable opportunity.
Sales Team
Equip reps with branded cards and a unified lead pipeline.
Business Owner
Standardize your brand and measure team-wide engagement.
Agency / Partner
Roll out OneTap to clients with confidence and control.
Status
Product status & updates
What we just shipped, what we're watching, and what's next.
All systems operational
Last checked: June 17, 2026
Recent updates
- 2026-04-22 — Faster QR generation and SVG export.
- 2026-04-15 — New analytics filters for device and country.
- 2026-04-08 — Improved Apple Wallet pass design.
Known issues
- Custom domains may take up to 24 hours to propagate.
- Some in-app browsers cannot upload HEIC photos.
Upcoming features
- Bulk team card import via CSV (beta).
- Native Salesforce two-way sync.
- Card analytics PDF reports.
Talk to us
Contact OneTap Support
Open a support request
Share what's happening and our team will get back to you, usually within one business day.
Trust
Trust & Legal
Trust & Legal
OneTap Digital Card is owned and powered by Van Tech Systems LLC.